Return Policy

At FTH Crafted, we strive to ensure your experience is easy and enjoyable. It’s important to us that you are happy with your purchase. If you are not completely satisfied with your product or a product doesn’t fit your needs, we’re here to help you out.

Our products can be returned for a full refund up to 30 days from the original date of shipment. All merchandise must be unused, unassembled, and returned in the original packaging. Return shipping costs are deducted from your refund.*

A full refund for the price of the merchandise will be automatically applied to your credit or debit card within 10 business days after receiving the returned product. If your original form of payment is no longer active, we will send a check within 30 days.

Items that are not eligible for return include:

  • Clearance items
  • Custom made and made-to-order products
  • Any items returned outside of this process or period are not eligible for a refund.
  • Used items, or items that have been installed or assembled

Defective or Damage Items

In the unlikely event you receive a defective or damaged product, we will work with you to quickly send a replacement product or issue a refund once the product has been returned.

Shopping Cart
Scroll to Top